Privacy Policy
Last updated: March 2026
Welcome. This Privacy Policy explains how ThandoZwane.comLtd (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website, purchase digital products, book sessions, attend classes, or subscribe to our communications.
We are committed to handling your information with care, transparency, and respect.
1. Who We Are
Business name: ThandoZwane.com Ltd
Email: hello@thandozwane.com
Address: London, United Kingdom
For the purposes of UK data protection law, we act as the data controller responsible for your personal data.
2. Information We Collect
We collect only the personal data necessary to operate our website, provide our services, and run our business.
Information we may collect includes:
Contact information
Name
Email address
Phone number (if provided)
Booking information
When you schedule consultations, classes, or sessions through booking platforms such as Calendly, we collect the information required to manage the booking.
Purchase and billing information
When you purchase a product or service, including digital products such as website templates, payment is processed through secure third-party providers including:
Stripe
Klarna
Clearpay
These providers may collect personal and financial information during checkout, including:
name
email address
billing address
phone number
payment card information
transaction details
For installment or credit services (such as Klarna or Clearpay), additional information may be collected by the provider for identity verification, fraud prevention, or credit assessment.
We do not store or have access to full payment card details.
We may receive limited transaction information such as your name, email address, billing information, and purchase details in order to confirm your purchase and provide support.
Email subscription information
If you subscribe to our newsletters or marketing communications through services such as Mailchimp.
Online event participation
If you attend an online class, consultation, or workshop through services such asZoom, we may collect your name, email address, and any voluntary chat contributions during the session.
Technical and usage information
When you visit our website we may automatically collect:
IP address
browser type
device type
approximate location
website interaction data
This may be collected through:
cookies
Google Analytics
Meta Pixel
3. How We Use Your Information
We use personal data to:
deliver purchased digital products and services
manage bookings, consultations, and events
process payments and maintain transaction records
respond to enquiries and provide customer support
send newsletters or updates where consent has been given
improve our website, content, and services
maintain business records and meet legal obligations
We do not sell personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR we rely on the following lawful bases:
Contract
Processing necessary to provide products or services you purchase.
Consent
When you subscribe to marketing communications or accept cookies.
Legitimate interests
To operate and improve our website and services.
Legal obligations
Where data must be retained for accounting or regulatory reasons.
5. Payment Processing
When you purchase a product or service, payments are processed securely by third-party providers including:
Stripe
Klarna
Clearpay
These providers collect and process payment information directly according to their own privacy policies and security standards.
Payment providers may process personal data such as:
name
email address
billing address
payment details
transaction data
For installment payments or credit services, additional identity or credit assessment information may be processed by the provider.
These providers act as independent data controllers for payment processing.
6. Third-Party Services
To operate our services we rely on trusted third-party providers including:
Stripe
Klarna
Clearpay
Calendly
Kajabi
Eventbrite
Mailchimp
Zoom
Google Analytics
Meta Pixel
Each provider processes personal data necessary for their services and operates under their own privacy policies.
7. Cookies
Our website uses cookies and similar technologies to:
ensure the website functions correctly
analyse visitor behaviour
improve user experience
provide relevant marketing
Visitors can manage cookie preferences through the cookie banner or browser settings.
8. Data Retention
We retain personal data only for as long as necessary to:
provide our services
maintain accurate business records
comply with legal and financial obligations
Marketing subscribers may unsubscribe at any time.
9. Your Rights
Under UK data protection law you have the right to:
access the personal data we hold about you
request correction of inaccurate information
request deletion of your data
object to certain processing
withdraw consent for marketing at any time
Requests may be sent to:
10. International Data Transfers
Some third-party providers we use operate outside the United Kingdom or European Economic Area.
Where personal data is transferred internationally we rely on recognised safeguards such as Standard Contractual Clauses.
11. Security
We take reasonable measures to protect personal data including:
encrypted website connections (SSL)
secure payment processors
restricted access to personal information
12. Children
Our services are not intended for individuals under 16.
If we become aware that personal data has been collected from a child without appropriate consent, it will be deleted.
13. Changes to this Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated revision date.
14. Contact
ThandoZwane.com Ltd
Email: hello@thandozwane.com
Location: London, United Kingdom
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated.