Terms & Conditions

Last updated: September 2025

Welcome to ThandoZwane.com Ltd. By using our website, booking service or purchasing products, you agree to the following Terms & Conditions. Please read them carefully.

1. Who We Are

Business name: ThandoZwane.com Ltd
Website: www.thandozwane.com
Email: hello@thandozwane.com
Address: London, E10, United Kingdom

2. Use of This Website

  • You agree to use this website only for lawful purposes.

  • You may not attempt to gain unauthorised access to the site or interfere with its security.

  • All content (text, images, videos, downloads) is owned by ThandoZwane.com Ltd and cannot be copied, distributed or used without permission.

3. Services & Bookings

  • Our services include courses, workshops, consultations, and online resources delivered via Kajabi, Eventbrite, Zoom, Google Meet or other platforms.

  • By booking, you agree to provide accurate contact details and payment information.

  • Bookings are confirmed only once payment has been received through our secure processors (Stripe, PayPal via Kajabi/Eventbrite).

4. Payments

  • Payments are taken securely through third-party providers (Stripe, Eventbrite, Kajabi).

  • We do not store or have access to your card details.

  • Prices are shown in GBP (£) unless stated otherwise and may change at any time.

5. Refunds & Cancellations

  • For live classes or courses, cancellations made at least 14 days before the start date may be eligible for a refund (minus processing fees).

  • Cancellations made within 14 days of the start date are non-refundable.

  • For digital products (e.g. downloads, online courses), all sales are final once access has been granted.

  • In the rare event that we need to cancel or reschedule, you will be offered an alternative date

  • Birthkeeper packages and Professional Services are non-refundable (mentoring & websites)

6. Online Classes & Resources

  • You are responsible for ensuring you have the necessary equipment, internet access, and software (Zoom, Google Meet, etc.).

  • Materials provided via Google Drive or Kajabi are for your personal use only and must not be copied, shared, or redistributed without permission.

  • Recording of live sessions is not permitted unless expressly allowed.

7. Disclaimer

  • All educational content is for informational and support purposes only. It is not a substitute for medical advice, diagnosis, or treatment.

  • Always seek advice from your healthcare provider regarding medical concerns.

  • By participating in our classes, you acknowledge that you are responsible for your own health, wellbeing, and decision-making.

8. Liability

  • To the fullest extent permitted by law, ThandoZwane.com Ltd shall not be liable for any direct, indirect, or consequential damages arising from the use of our website, services, or resources.

  • Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.


9. Intellectual Property

  • All course materials, resources, videos, and written content remain the intellectual property of ThandoZwane.com Ltd.

  • You may not reproduce, sell, or distribute them without prior written consent.


10. Privacy

Our use of personal data is explained in our Privacy Policy, which forms part of these Terms & Conditions.


11. International Users

We welcome users worldwide. By accessing our services, you agree to comply with all local laws applicable in your jurisdiction.


12. Changes to These Terms

We may update these Terms occasionally. Significant changes will be posted on this website with an updated “last revised” date.


13. Governing Law

These Terms are governed by the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.


14. Contact Us

If you have any questions about these Terms & Conditions:

ThandoZwane.com Ltd
Email: hello@thandozwane.com
Address: London, E10, United Kingdom